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Maniphest T3999

[Add forge now] Design a feedback tracking solution
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Description

find an automation mechanism for feedback loop (API)

the request state change between waiting_for_feedback and feedback_to_handle must be automated :

from \ towaiting_for_feedbackfeedback_to_handle
waiting_for_feedbackxemail received from forge
feedback_to_handlesend message/reply to forgex

Revisions and Commits

rDWAPPS Web applications
D7326rDWAPPS080c988fe920 Add forge now: only catch expected exceptions in request dashboard
D7326rDWAPPSdc5d570ea30a Add forge now: process inbound emails
D7326rDWAPPSf80541830b61 Add forge now: set Cc and Reply-To for admin emails
D7503rDWAPPS17cd03607c4e inbound_email: add function to extract the plaintext from a mail
D7499rDWAPPS841919a3c8a6 inbound_email: add support for signed email addresses
D7325rDWAPPSbf099ce9654d Bootstrap a common app for management of inbound emails
D7325rDWAPPSca39b06c46ba inbound_email: add utilities to extract and filter email recipients
rSPSITE puppet-swh-site
D7808rSPSITE397a88748f36 Add add-forge-now inbound email address

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Event Timeline

bchauvet created this task.Mar 4 2022, 12:02 PM
bchauvet updated the task description. (Show Details)Mar 4 2022, 12:05 PM
vlorentz triaged this task as Normal priority.Mar 4 2022, 12:05 PM
bchauvet renamed this task from [Feedback loop] find an automation mechanism for feedback loop to [Add forge now Feedback loop] find an automation mechanism for feedback loop.Mar 4 2022, 12:13 PM
bchauvet raised the priority of this task from Normal to Needs Triage.
bchauvet triaged this task as Normal priority.
bchauvet updated the task description. (Show Details)
bchauvet updated the task description. (Show Details)
bchauvet updated the task description. (Show Details)Mar 4 2022, 12:19 PM
bchauvet renamed this task from [Add forge now Feedback loop] find an automation mechanism for feedback loop to [Add forge now Feedback loop] Implement feedback tracking.Mar 4 2022, 1:21 PM
bchauvet updated the task description. (Show Details)
bchauvet updated the task description. (Show Details)
bchauvet renamed this task from [Add forge now Feedback loop] Implement feedback tracking to [Add forge now Feedback loop] Implement feedback tracking API.Mar 4 2022, 2:07 PM
bchauvet moved this task from Backlog to MVP/weekly backlog on the Add Forge Now board.
bchauvet renamed this task from [Add forge now Feedback loop] Implement feedback tracking API to [Add forge now Feedback loop] Design a feedback tracking solution (Spike).Mar 7 2022, 3:04 PM
bchauvet renamed this task from [Add forge now Feedback loop] Design a feedback tracking solution (Spike) to [Add forge now] Design a feedback tracking solution (Spike).Mar 7 2022, 4:59 PM
bchauvet added a subtask: T4002: [Add forge now] Display messages.Mar 7 2022, 5:11 PM
moranegg moved this task from MVP/weekly backlog to In Progress on the Add Forge Now board.Mar 8 2022, 11:57 AM
bchauvet added a comment.EditedMar 9 2022, 10:21 AM

pipeline from add-forge-now@ to django >> full email routing works

TODO : generate comments in the request log

pending question : howto generate unique email adresses for each request, making them not too predictable

unique email automatic deletion when a final state is reached for the request

olasd added a revision: D7326: Hook up processing of inbound emails for add_forge_now.Mar 9 2022, 5:57 PM
olasd added a revision: D7325: Bootstrap a common app for management of inbound emails.Mar 9 2022, 5:58 PM
bchauvet renamed this task from [Add forge now] Design a feedback tracking solution (Spike) to [Add forge now] Design a feedback tracking solution.Mar 14 2022, 4:06 PM
bchauvet changed the task status from Open to Work in Progress.
bchauvet moved this task from In Progress to Code Review on the Add Forge Now board.
bchauvet moved this task from Code Review to In Progress on the Add Forge Now board.
olasd added a commit: rDWAPPSca39b06c46ba: inbound_email: add utilities to extract and filter email recipients.Mar 16 2022, 2:18 PM
olasd added a commit: rDWAPPSbf099ce9654d: Bootstrap a common app for management of inbound emails.
bchauvet added a parent task: T4047: User interface to submit and follow Add forge now requests.Mar 17 2022, 4:32 PM
bchauvet removed a subtask: T4002: [Add forge now] Display messages.Mar 21 2022, 5:11 PM
olasd added a revision: D7499: inbound_email: add support for signed email addresses.Apr 4 2022, 5:05 PM
olasd added a revision: D7503: inbound_email: add function to extract the plaintext from a mail.Apr 5 2022, 1:17 PM
olasd added a commit: rDWAPPS841919a3c8a6: inbound_email: add support for signed email addresses.Apr 6 2022, 6:37 PM
olasd added a commit: rDWAPPS17cd03607c4e: inbound_email: add function to extract the plaintext from a mail.
Yavnikaa added a subscriber: Yavnikaa.Apr 8 2022, 11:47 AM

Hey! Can I take this up?

ardumont added a subscriber: ardumont.Apr 8 2022, 2:19 PM

Hey! Can I take this up?

It's not tagged 'easy hack' but mostly it's being worked on already (see the bunch of diff/commits attached to the task already).

@bchauvet do you concur ^?

bchauvet added a comment.Apr 8 2022, 2:23 PM

I acknowledge with @ardumont, this task already almost finished, so @Yavnikaa you'd rather take a look at our easy hacks first

olasd added a commit: rDWAPPSf80541830b61: Add forge now: set Cc and Reply-To for admin emails.May 10 2022, 5:09 PM
olasd added a commit: rDWAPPSdc5d570ea30a: Add forge now: process inbound emails.
olasd added a commit: rDWAPPS080c988fe920: Add forge now: only catch expected exceptions in request dashboard.
olasd added a revision: D7808: Add add-forge-now inbound email address.May 10 2022, 6:29 PM
olasd added a commit: rSPSITE397a88748f36: Add add-forge-now inbound email address.May 11 2022, 10:12 AM
bchauvet added a comment.EditedJun 3 2022, 8:43 AM

from "feedback to handle", when you send a message to the forge :

  • the status remains the same instead of switching to "waiting for feedback"
  • after the first message has been sent to the forge, the mailto for "send message to the forge" should not contain a default text in its body
bchauvet moved this task from In Progress to Code Review on the Add Forge Now board.Jun 3 2022, 9:26 AM
gitlab-migration closed this task as Migrated.Jan 8 2023, 10:23 PM
gitlab-migration claimed this task.
gitlab-migration added a subscriber: gitlab-migration.

This task has been migrated to GitLab.

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