Page MenuHomeSoftware Heritage

SWHID mishandling in Word and Outlook
Closed, ResolvedPublic

Description

On Windows (tested on W10, but may be present in all versions), links to URLs containing qualified SWHIDs are mishandled in Word and Outlook: if one tries to follow the link by the usual Ctrl-click method, one gets a 404 on SWH.

To reproduce: here are two sample files, a .docx and a PDF generated from it

Clicking on the links in the PDF from Acrobat

works seamlessly.

Ctrl-clicking on the links in the .docx from Word

leads to a 404 (the URL has been mismangled somewhere on the W10/Word side)

Copying the link and pasting it in a browser works seamlessly


Mail messages in Outlook behave the same (bad) way.

It is clearly an issue on the W10/Word/Outlook side, maybe some anti-fishing protection, but unfortunately it makes us look bad.

Event Timeline

rdicosmo created this task.

It looks like the same issue as with the n2t.net resolver: T2797#53633 so I have the feeling that it will bite us again in other use cases.

We could mitigate it the same way we did for extra/missing trailing slash in origin URL: rDWAPPS56fb869644ad45e0648f4ad45c07619d468019b4.

Nice, let me know when it's deployed and I will test if the problem is indeed fixed