Sorry for the late reply, I missed the notification.

we had to change a setting on the storage device, it should now work as expected.

@seirl the firewall configuration has been updated, it should be working now, at least a

nc -l -p 1194 -u

@seirl Yes, you're right, I checked right now from an Amazon Ec2 instance with no luck, I'll let you know as soon as possible

The VPN profile is ready, when you'll be provided with an account you'll be able to sign in.

another update:

• I've requested a new Juniper VPN profile for you in order to access the VMs for the startup configurations
• errata corrige about the root account: the OS is an Ubuntu 16.04 so the root account is disabled by default, if you need an admin user not subject to sudo please create a new one
• we have an administrative user used to grant access to the machine to inspect/debug the infrastructure should anomalies arise, just in case
• the machines will mount the storage share via a dedicated ethernet interface on a private network

Now the port 1194 is open to the world, I was able to test it from another host outside our network and it works.
I suggest to wait until you can log in into the servers and set up the vpn before narrowing down the opening to your network.

@zack ok, I'll check with the network engineers, if your connection hangs, it is still filtered